Emergency Numbers in Valencia: Urgencias, Hospitals, Police
Call 112 for any emergency in Valencia. The call is free, works from a locked phone or without a SIM card, and the Comunitat Valenciana service answers in Spanish and Valencian and in several other languages. For urgent care that is not life-threatening, go to your health centre, then your PAC out of hours.
Call 112 for any emergency in Valencia, and say where you are. It is free, it works from a locked phone or with no SIM card, and the operators answer in Spanish, Valencian and several other languages. It covers health emergencies, accidents and risk situations, and it is the number for an ambulance too.
What do you say when they answer?
Give the exact place and what happened, who is involved and how they are doing, and your phone number. If the operator struggles to follow you, repeat the place and number slowly. Then wait for the services to be guided to you. If you have a hearing disability, text 638 444 346; it takes SMS only, not calls.
For the police, dial 091 for the Policía Nacional or 092 for the Policía Local. The Guardia Civil answers on 062, around the clock, and passes your call on if it belongs to another force. For gender violence call 016, and for noise or disturbances try 092.
Want to report in English? The AlertCops app installs in 8 languages and has chat translation for more than 100. It reaches the Policía Nacional and the Guardia Civil.
It is urgent, but not life-threatening
Go to your health centre first. When it is closed, go to your PAC, the out-of-hours care point. Unsure which? Call 112 and the operator names the right place.
In the Hospital General health department, the PACs run Monday to Saturday from 15:00 to 08:00, and all day on Sundays and public holidays. Other departments set their own hours, so ask your centre. The PAS Avenida del Cid, at Av. del Cid 86 bajo, covers weekday evenings from 21:00 to 8:00, weekends from 17:00 on Saturday until 9:00 on Monday, and all day on Sundays and holidays.
For a normal appointment, call the number on your SIP card. Bring your SIP card to public centres; the SIP card guide explains how to get one.
Which hospital is closest?
Four of the city’s public hospitals are shown below; your address decides which one is yours, as the hospital guide explains. Unsure? Call 112 first.
Hospital La Fe is at Avinguda de Fernando Abril Martorell 106.
Hospital Universitari i Politecnic La Fe Avinguda de Fernando Abril Martorell, 106, Quatre Carreres, 46026 Valencia, Spain · Open in Google Maps (opens in a new tab)
If a child swallows a cleaning product, call 91 562 04 20, the poison line, which answers all day, every day. If the person is in danger right now, call 112 first.
For a pharmacy open at night, use the “Buscar farmacias de urgencia y abiertas” finder on the MICOF homepage. The pharmacy guide covers prescriptions.
If you are covered by the public system, urgent ambulance transport is fully publicly funded.
No cover yet? After hospital emergency care, go to your nearest health centre and ask for the health social worker. With a European Health Insurance Card, take it to the nearest health centre, where you can get a temporary inclusion document. The convenio especial guide and the private insurance guide cover the next step.
Not confirmed: Direct hospital phone numbers: call 112 or your health centre to be sent to the right hospital. Whether private-insurance holders are seen without a SIP card: ask your insurer which hospital it covers.
Common questions
What is the emergency number in Valencia?
112 is the general number for emergency services in Spain, and it handles health emergencies, accidents and risk situations. Calls are free from landlines and mobiles, and in the Comunitat Valenciana the 112 service answers 24 hours a day, 365 days a year.
Does 112 answer in English?
The Comunitat Valenciana service answers in Spanish and Valencian and in several other languages for residents and visitors. Give your exact location and phone number; if the operator struggles to follow you, repeat them slowly.
Can I call 112 without a SIM card or a signal from my provider?
Yes. Calls to 112 can be made from mobile phones even when they are locked, have no active SIM card, or have no coverage from your own provider. The number is always 112, even from a phone from another country.
What do I tell the operator?
Give the type of accident and its exact place, who is involved and their condition, and your phone number; then wait for the services. The operator collects the location, nature and severity of the emergency.
Which number do I call for the police?
091 is the Policía Nacional and 092 the Policía Local in Valencia city, while the Guardia Civil answers 062 directly, 24 hours a day, 365 days a year. If you are unsure whether it is the Guardia Civil's remit, call them and they pass it to the competent force.
Is there an app for reporting to the police in English?
AlertCops, from the Ministerio del Interior, installs in 8 languages including English, French, German and Italian, offers personalised attention in more than 100 languages through chat translation, and reaches the Policía Nacional and the Guardia Civil.
Where do I go if it is urgent but not life-threatening?
Go to your health centre. Outside its opening hours, go to your PAC (continuing-care point). If unsure, call 112 and the operator names the right place for your type of emergency.
Is there a poison information line?
Yes. The national Toxicology Information Service takes phone queries about poisonings and exposure to toxic substances from all over Spain. It is available 24 hours a day, 365 days a year, and people without health training call 91 562 04 20.
Is an ambulance covered by public health care?
If you are covered by the public system, yes: urgent health transport is part of the common basic portfolio and fully publicly funded. Call 112 for it.
General information checked against the sources listed above. Prices, opening hours and other details change; confirm them with the provider before you act. See how guides are checked.
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